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Terms and Conditions

Qashang Apparels

Last Updated: 05-03-2026

Welcome to Qashang Apparels. These Terms and Conditions govern your use of our website, services, and purchases. By accessing our website or purchasing our products, you agree to comply with and be bound by the following terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. About Qashang Apparels

Qashang Apparels is an online store specializing in modest fashion clothing, including but not limited to abayas, scarves, hijabs, and other modest apparel.

Our goal is to provide high-quality, elegant, and comfortable modest clothing for our customers.

2. Acceptance of Terms

By using this website and placing an order, you confirm that:

You are at least 18 years old or using the website under the supervision of a parent or guardian.
You agree to comply with all applicable laws and regulations.
You agree to these Terms and Conditions in full.

3. Product Information

We strive to ensure that all product descriptions, images, and specifications are accurate. However:

Colors may slightly vary due to lighting conditions, screen settings, and photography effects.
Fabric texture or shade variations may occur due to manufacturing processes or dye batches.
Slight differences in stitching, finishing, or measurements may occur due to handcrafted or semi-handcrafted production.

Such minor differences do not qualify as product defects.

4. Product Availability

All products are subject to availability.

We reserve the right to:

Limit quantities of any item.
Discontinue any product without prior notice.
Cancel orders if stock becomes unavailable.

In such cases, customers will be notified and refunded if payment has already been made.

5. Pricing

All prices listed on the website are in PKR (Pakistani Rupees) unless otherwise stated.

Qashang Apparels reserves the right to:

Modify prices at any time without prior notice.
Correct any pricing errors that may occur.

If a product is mistakenly listed at an incorrect price, we reserve the right to cancel or refuse the order.

6. Orders and Order Confirmation

When you place an order:

You will receive an order confirmation message or email.
This confirmation does not guarantee acceptance of the order.

Orders may be cancelled if:

Payment cannot be verified.
Incorrect or incomplete information is provided.
The product becomes unavailable.

7. Payment Methods

We currently accept payments via:

Bank Transfer
Other payment methods displayed at checkout

Customers must complete payment within the timeframe specified during checkout.

Orders may be cancelled if payment confirmation is not received.

Customers must send payment proof along with the order number to the contact provided on the website.

8. Shipping and Delivery

We aim to process and ship orders as quickly as possible.

Delivery timelines may vary depending on:

Customer location
Courier service
Public holidays
Weather or unforeseen circumstances

Typical delivery times:

Within Pakistan: 3–7 business days

Please note:

Delivery delays caused by courier companies, customs, or external factors are beyond our control.

9. Address Accuracy

Customers are responsible for providing accurate shipping information, including:

Name
Address
Contact number
Postal code (if known)

Qashang Apparels is not responsible for delivery issues caused by incorrect address details.

10. Returns and Exchanges

Customer satisfaction is important to us.

However, due to the nature of clothing items, we have the following policies.

Eligible Returns

Items may be returned or exchanged only if:

The product is damaged upon arrival
The wrong item was sent
The item has a major manufacturing defect

Conditions for Returns

The request must be made within 48 hours of receiving the order.
The item must be unused, unwashed, and in original packaging.
Tags and labels must remain attached.

Non-Returnable Items

We do not accept returns for:

Minor color differences
Slight measurement variations
Customer change of mind
Items worn, washed, or altered
Sale or discounted items (unless defective)

11. Exchange Policy

Exchanges may be offered depending on product availability.

Customers may be responsible for shipping costs for exchanges, unless the error was caused by Qashang Apparels.

12. Refund Policy

Refunds will only be issued if:

A returned item meets all return conditions
The item cannot be replaced

Refunds may be processed via:

Bank transfer
Store credit

Processing refunds may take 5–10 business days.

13. Product Care Responsibility

Customers are responsible for following the care instructions provided with each garment.

Qashang Apparels is not responsible for damage caused by improper washing, ironing, or handling.

14. Intellectual Property

All content on this website, including:

Images
Product designs
Logos
Branding
Text and graphics

are the intellectual property of Qashang Apparels.

Unauthorized use, copying, or reproduction is strictly prohibited.

15. Limitation of Liability

Qashang Apparels shall not be liable for:

Indirect or incidental damages
Delays caused by courier companies
Color variations caused by screen displays
Minor stitching or manufacturing differences

Our liability shall never exceed the purchase price of the product.

16. Privacy

Customer information is collected solely for the purpose of:

Order processing
Customer communication
Delivery

We do not sell or share customer data with third parties, except where necessary for delivery services.

17. Fraud Prevention